Last verified 2026-07-15
shopify shop pay installments not showing
Shop Pay installments messaging that doesn’t match eligibility creates payment-step drop-off. Align offer copy to real eligibility rules.
The actual problem
Shop Pay Installments disappears on some PDPs/markets — AOV-sensitive shoppers bounce to competitors.
Do this
- Check Installments eligibility on top AOV SKUs per market.
- Confirm Shop Pay is on and theme blocks aren’t hiding the banner.
- Test guest vs logged-in; mobile vs desktop.
- Re-enable / republish theme app embeds after theme updates.
Tools for this job
- Tillkiln
Checkout option / friction scan
Scan the live storefront for stacking, OOS-buyable, and dead links before you blame ads → tillkiln.com.
Related intents
Scan the store before more ad spend
Tillkiln finds checkout and storefront leaks — stacking discounts, OOS still buyable, dead collection links — with a rough $ leak estimate.
Also from Cashkiln
- Tillkiln — scan checkout leaks before you buy more ads
- Netkiln sample — client-ready revenue-health page from a payouts CSV ($19 clean unlock)
- Free leak checklist — six operator checks
Deep-dive report — $29
Self-serve checklist expansion for this query family. PayPal Checkout. No call.