stripe terminal offline mode payment fail

The actual problem

In-person Terminal offline queues fail to sync, leaving unpaid tickets that ops thinks are paid.

Do this

1. Confirm Terminal readers are online before peak hours.
2. Reconcile offline payment list vs Dashboard after reconnect.
3. Train staff: don’t release high-AOV goods on offline auth alone.
4. Alert when offline queue age > N minutes.

Tools for this job

• Netkiln

  Reconcile settled payouts vs assumed sales

Related intents

• stripe auth only payment never captured
• stripe payout csv columns meaning